Support

Last updated 4 November 2026

A question, a bug, an idea? Email us at contact@oupla.app: we usually reply within 48 hours. For a bug, tell us your phone (iPhone or Android) and what you were doing.

Frequently asked questions

Almost all of them: Instagram posts and reels, TikTok videos, restaurant, museum and venue websites, hiking pages, articles… Share the link to Oupla from any app (Share button), or paste it in the app. If the analysis fails, you can retry or fill in the card by hand.

Is it free?

Yes. The free plan includes 10 link analyses per month and 2 created lists. Oupla+ (€3.99/month or €29.99/year, with a 7-day free trial on the yearly plan) removes these limits.

How do I cancel Oupla+?

Your subscription is managed by your store:

  • iPhone: Settings → your name → Subscriptions → Oupla+.
  • Android: Google Play → your profile → Payments & subscriptions → Subscriptions → Oupla+.

You keep Oupla+ until the end of the period already paid.

How do I delete my account?

In the app: Profile › Delete my account. Your account and all your data are deleted right away (backups within 30 days). You can also email contact@oupla.app from your account’s address. Cancel Oupla+ first: deleting your account does not cancel the subscription.

Do my friends see all my plans?

No. They only see the plans you add to a list shared with them. More in the privacy policy.